Find Winston-Salem Phone Numbers
Winston-Salem phone directory work starts with the public system that owns the number. Municipal offices use the city staff directory, the city phone directory PDF, and CityLink. Forsyth County uses department pages and main switchboards rather than one public countywide employee search. Schools, libraries, hospitals, utilities, courts, and state agencies each publish separate contact paths.
For a city employee or department, start with the City of Winston-Salem staff directory. For a city-service problem, start with 311 or 336-727-8000. For county services, start with the Forsyth County department index. For an unknown caller, verify the number in official directories before calling back, then use complaint or reverse-lookup tools only as supporting context.
- Identify whether the number is city, county, school, utility, health, court, or unknown.
- Check the matching official directory or main switchboard.
- Use 311, CityLink text, or citylink@cityofws.org for city-service routing.
- Use agency-specific records portals when the issue is a record, not a phone listing.
- Use approved reverse-lookup and complaint tools when the caller cannot be verified.
Winston-Salem Phone Area Codes
Winston-Salem is in the 336/743 overlay complex. The historic local code is 336, which entered service in 1997 after a split from 910. The overlay code is 743, assigned in 2014 and in service in 2016. Both codes cover Winston-Salem and Forsyth County, so an area code is not a neighborhood marker.
The area-code details, history, and map sources are handled more fully in Winston-Salem phone area codes. For directory use, the key rule is simpler: local calls require 10 digits, and a 743 number can be just as local as a 336 number.
| Area Code | Coverage | Year Assigned | Directory Meaning |
|---|---|---|---|
| 336 | Winston-Salem, Forsyth County, and the broader Triad region | 1997 | Common on older city, county, school, hospital, and university numbers |
| 743 | Same geography as 336 | 2014 assigned, 2016 in service | Local overlay, often seen on newer assignments and wireless or VoIP blocks |
Winston-Salem Public Safety Numbers
Public safety numbers should not be mixed with routine directory searches. Emergencies go to 911. Mental-health crisis support goes to 988. City-service issues go to 311 or CityLink. Community-service referrals go to 211. Winston-Salem Police non-emergency and information calls use 336-773-7700, while police records use 336-773-7922.
911 - life-threatening emergency, fire, crime in progress, medical emergency, or crash with injury.
988 - Suicide and Crisis Lifeline.
311 - Winston-Salem CityLink for non-emergency city services.
211 - NC 211 health, housing, food, utility assistance, and community-service referrals.
Poison Control - 1-800-222-1222.
The Winston-Salem Police directory is one of the official index sources for unit-level phone numbers.
Use that police directory for public unit contacts, then use records forms or the records division when the request is about an incident, arrest, or crash report.
Winston-Salem City Government Directory
City government phone numbers are centered on City Hall, CityLink, the online staff directory, and the city phone directory PDF. City Hall is at 101 N Main Street, Winston-Salem, NC 27101. The main line is 336-727-8000, and CityLink can be reached by dialing 311 inside the city, texting 855-481-LINK or 855-481-5465, or emailing citylink@cityofws.org.
The city staff directory screenshot shows first-name and last-name search fields plus department category browsing.
Those fields make it the first official source for a municipal employee or department phone number.
The CityLink 311 portal documents the phone, text, email, and online channels used for non-emergency city-service routing.
That source is the right fallback when the issue is a service request rather than a named city employee.
The CitySource request form supports CityLink requests through an online workflow.
Its location, details, media, privacy, duplicate-check, and submit steps are useful when a phone call is not needed.
| City Directory Field | Use |
|---|---|
| First Name | Search by staff first name. |
| Last Name | Search by staff last name. |
| Categories / Telephone | Browse departments such as City Clerk, CityLink, Fire, Police, Parks, Streets, and Utilities. |
Forsyth County Phone Directory
Forsyth County government is the county-level fallback for many Winston-Salem phone searches. The Government Center is at 201 North Chestnut Street, Winston-Salem, NC 27101, with main phone 336-703-2020. Public Health is 336-703-3100, Social Services is 336-703-3800, Register of Deeds is 336-703-2700, Tax Administration is 336-703-2300, Sheriff Administration is 336-917-7001, and the Detention Center is 336-917-7600.
The Forsyth County department index is the official route when a single employee search is not available.
That county index points users toward departments such as HHS, Sheriff, Library, Tax, Register of Deeds, Emergency Services, and Environmental Assistance and Protection.
Winston-Salem School Directories
Winston-Salem/Forsyth County Schools publishes a public staff directory. The research captured fields including full name, title, department, email, phone number, avatar, and link. The district common number seen in sampled records is 336-727-2816. Representative school numbers include Speas Elementary, Flat Rock Middle, Carver High, Parkland High, Mount Tabor High, Glenn High, North Forsyth High, Paisley Magnet, and Hanes Magnet.
The WS/FCS staff directory is the primary official source for district phone lookup.
Because the research did not complete a full school-by-school manual extraction, the district directory remains the safest source for current school office and staff numbers.
Higher education and library phone searches use separate directories. Wake Forest University uses 336-758-5000 and publishes office/service directory cards. WSSU, UNCSA, Salem College, and Forsyth Tech each have their own directory search. Forsyth County Public Library uses 336-703-BOOK or 336-703-2665 and publishes branch phone numbers for Central Library and each branch.
The library branch list is another official local directory source.
Library branch numbers are useful because they are organized by location, not by a general government switchboard.
Winston-Salem Utility Numbers
Utility calls should be routed by risk. Winston-Salem/Forsyth County Utilities questions often start with CityLink, while Utilities Administration is 336-747-6862. Solid Waste uses 336-734-1566, and the Winston-Salem Collects app can handle curbside reminders, Waste Wizard lookup, missed-collection reports, and service-change notices. Duke Energy outage reporting and Piedmont Natural Gas leak reporting do not belong in a city directory search.
| Utility | Emergency / Outage | Customer Service |
|---|---|---|
| Winston-Salem/Forsyth County Utilities | 911 for immediate danger | 311, 336-727-8000, or Utilities Administration 336-747-6862 |
| Duke Energy | 800-777-9898 or outage page | Duke Energy customer service page |
| Piedmont Natural Gas | 800-752-7504 or 911 for gas leak | Piedmont Natural Gas customer service |
| NC 811 | 811 or 800-632-4949 before excavation | |
The Winston-Salem/Forsyth County Utilities staff directory shows how utility contacts are split inside the city directory.
Use emergency or outage channels first when safety is involved, then use directory contacts for routine billing or service questions.
Winston-Salem Health Numbers
Forsyth County Health and Human Services is the local government hub for health, social services, behavioral health, adult services, and economic services. Public Health is 336-703-3100; Social Services is 336-703-3800; Behavioral Health Services is 336-703-2600; Bridges to Hope is 336-776-3255. Adult Protective Services is 336-703-3503, and child protective services intake is 336-703-ABUSE or 336-703-2287.
Hospital switchboards are separate from county services. Atrium Health Wake Forest Baptist Medical Center is 336-716-2011, Novant Health Forsyth Medical Center is 336-718-5000, and the Kernersville VA Clinic is 336-515-5000. Emergency department phone numbers do not replace 911 when a patient needs immediate response.
Winston-Salem Records and Courts
Phone searches for records often need the custodian, not just a main number. City public records use NextRequest. Building permits and inspections use BuildIT and 336-727-2624. The Register of Deeds handles vital records, land records, marriage licenses, and assumed business names at 336-703-2700. Tax Administration is 336-703-2300.
Forsyth County courts are operated by the North Carolina Judicial Branch. The courthouse main phone is 336-779-6300, and the courthouse is at 175 N Chestnut Street. Court-file copies go through the clerk, while NCAOC public-records requests do not cover county court files, marriage records, birth certificates, or death certificates. Certified arrest records come from the clerk, not the city arrest-record form.
Unknown Winston-Salem Numbers
An unknown Winston-Salem number should be checked in layers. First, match the prefix and context against official city, county, school, university, hospital, court, or utility directories. Second, use NANPA data to confirm the area code or NXX assignment. Third, use high-end third-party tools only as leads. A displayed 336 or 743 number is not proof that the caller is local.
| Source | Type | Best Use |
|---|---|---|
| City, county, school, hospital, court, utility directories | Official | Verify office numbers and public staff listings. |
| NANPA NPA and CO-code reports | Official numbering data | Confirm area code, exchange, rate center, and assignment context. |
| FCC, FTC, NC DOJ, NCUC | Complaint and consumer channels | Report unwanted calls, fraud, spoofing, slamming, or robocalls. |
| Whitepages, NumLookup, Truecaller, YouMail | Third-party | Look for identity, carrier, line type, or spam reputation leads. |
Winston-Salem Scam Call Reporting
Unwanted calls, spoofing, spam labels, fraud, and carrier-switch complaints follow different paths. The FCC Consumer Complaint Center handles unwanted calls, texts, spoofing, and call labeling issues. FTC Do Not Call handles registry and unwanted sales-call reports. FTC ReportFraud handles fraud. NC DOJ handles robocall and consumer complaints. NCUC/Public Staff handles slamming complaints.
The FCC complaint center is one of the official resources captured for this Winston-Salem phone directory.
Use local police channels for immediate threats or actual local crimes, but use federal, state, and carrier channels for routine robocall and spoofing complaints.
Winston-Salem Phone Code Basics
Winston-Salem uses the North American Numbering Plan. A standard number has country code +1, a three-digit area code, a three-digit exchange prefix, and four line digits. The local area codes are 336 and 743, and the local rate-center label in NANPA central-office data is WINSTN SAL.
- NPA
- The three-digit area code, such as 336 or 743.
- NXX
- The three-digit exchange or central-office code after the area code.
- Overlay
- A new area code added to the same geography as an existing code.
- Rate center
- A telephone billing and assignment geography, not a proof of caller location.
The full dialing-use treatment belongs with Winston-Salem phone codes, including N11 codes, star codes, toll-free prefixes, +1, and 011.
Recent Winston-Salem Phone Updates
Recent research shows why fallback channels matter. On November 6, 2025, Forsyth County reported that phone lines and internet were down at most county government facilities while staff worked to restore service. On November 7, 2025, the county announced a courthouse device restriction beginning November 10, 2025, which affects visitors who expect to use phones inside court offices.
NANPA's June 29, 2026 public NPA report confirms the current 336/743 overlay and does not identify a new Winston-Salem relief code in service. Older local scam warnings from Winston-Salem Police remain relevant because fake bank or company representatives, gift-card demands, cryptocurrency demands, spoofed numbers, and family-emergency scams still fit the reporting guidance from FTC, FCC, NC DOJ, and carriers.
Note: Verify current numbers with the originating office when a county outage, courthouse rule, or department update may affect access.
Winston-Salem Phone Directory FAQ
Do local Winston-Salem calls need 10 digits?
Yes. Local calls in the 336/743 overlay area require the area code plus the seven-digit number. The rule has applied since the 743 overlay rollout.
Is 743 a Winston-Salem area code?
Yes. 743 overlays 336 and covers the same Winston-Salem and Triad geography. A 743 number can be local.
Who handles non-emergency city services?
CityLink handles many non-emergency Winston-Salem city-service requests. Dial 311 inside the city or 336-727-8000 from outside 311 dialing.
Where are Forsyth County numbers listed?
Forsyth County publishes a department index and department pages. The main county government phone is 336-703-2020.
How should an unknown 336 number be checked?
Check official directories first, then numbering data and complaint resources. Caller ID can be spoofed, so do not rely on prefix alone.