How to Find Winston-Salem Phone Numbers
Start with the office that owns the number. City staff and departments use the City of Winston-Salem staff directory, the city phone directory PDF, and CityLink. County services use the Forsyth County department index, because a single countywide employee search was not located in the research. Schools, universities, hospitals, courts, utilities, and records offices each maintain separate public contact paths.
When an online directory does not answer the question, the fallback chain is local and practical: call CityLink for city services, call the main county switchboard for county routing, use the official information desk or department main line, then use a public-records request only when the information is not already published. Unpublished personal employee numbers, private student numbers, and restricted records are not made public just because a caller asks.
- Use the city staff directory or city phone directory PDF for municipal offices.
- Use CityLink at 311 or 336-727-8000 for city-service routing and non-emergency requests.
- Use the Forsyth County department index for county offices such as HHS, Tax, Register of Deeds, and Sheriff.
- Use school, college, library, hospital, court, and utility directories for those systems.
- For an unknown caller, confirm official-looking numbers against official directories before calling back.
Winston-Salem City Phone Numbers
Winston-Salem has a strong municipal phone directory setup. City Hall is at 101 N Main Street, with mailing address P.O. Box 2511, Winston-Salem, NC 27102. The main City Hall and CityLink line is 336-727-8000, and 311 works inside the city. CityLink also accepts text at 855-481-LINK or 855-481-5465 and email at citylink@cityofws.org. The public staff directory can be searched by first and last name or browsed by department category.
| Field | Type | Required | Notes / Format |
|---|---|---|---|
| First Name | Text | No | Search by staff first name. |
| Last Name | Text | No | Search by staff last name. |
| Search | Button | n/a | Runs the name search. |
| Categories / Telephone | Browse links | No | Includes City Clerk, CityLink, Fire, Police, Utilities, Planning, Parks, Streets, and more. |
The city phone directory PDF is also important because it functions like a public phone book. The research captured a June 22, 2026 revision and notes that users can search the PDF with Find or Ctrl+F. The online directory shows public work information only, not personal numbers.
| Field | What It Shows |
|---|---|
| Name | Public staff name in the selected department table. |
| Title | Role such as manager, specialist, chief, or producer. |
| Published work email where available. | |
| Phone | Published office number. |
| Additional Phone | Extra public line where the department lists one. |
The manifest screenshot from the Winston-Salem Police Records page shows how the city separates directory lookup from record-request rules.
That distinction is useful: a phone number can route a caller, while record access may require a form, search portal, or public-records process.
The Winston-Salem eCrash report search is another records channel for crash reports.
Its report number, crash date, driver name, and street fields show why some records questions move from phone lookup into a search form.
Winston-Salem Public Safety Numbers
Public safety phone numbers need strict separation. Emergencies, crisis calls, city-service issues, social-service referrals, police records, and sheriff administration do not use the same channel. Winston-Salem Police publish 336-773-7700 as the non-emergency and information line. WSPD Records is 336-773-7922, and Crime Stoppers is 336-727-2800 with Spanish tip line 336-728-3904.
911 - life-threatening emergency, fire, crime in progress, medical emergency, or crash with injury.
988 - Suicide and Crisis Lifeline.
311 - non-emergency Winston-Salem city services through CityLink.
211 - NC 211 community services, food, housing, utility help, and nonprofit referrals.
Poison Control - 1-800-222-1222.
- Winston-Salem Police non-emergency - 336-773-7700.
- WSPD Records - 336-773-7922; recordsdivision@wspd.org.
- Forsyth County Sheriff Administration - 336-917-7001.
- Forsyth County Detention Center - 336-917-7600.
- Forsyth County Animal Services - 336-917-7750.
- Emergency Management - 336-917-7070.
The Forsyth County Sheriff's Office page is the county law-enforcement source for administration, detention, and animal services contacts.
Use it for county sheriff routing, not for Winston-Salem Police records or city-service requests.
County and State Phone Numbers
Winston-Salem is the Forsyth County seat, so many phone searches are county searches. The Forsyth County Government Center is at 201 North Chestnut Street, Winston-Salem, NC 27101, with main phone 336-703-2020. The department index links to Public Health, Social Services, Register of Deeds, Tax Administration, Sheriff, Commissioners, Human Resources, Emergency Services, Library, Elections, Environmental Assistance and Protection, and related agencies.
State-level phone searches should be framed as state agencies serving a Winston-Salem address. NC Public Staff Consumer Services uses 1-866-380-9816 and 919-733-9277 for utility or telecom consumer issues such as slamming. NC Attorney General consumer protection uses 877-5-NO-SCAM, outside North Carolina 919-716-6000, and Spanish 919-716-0058. NC Judicial Branch operates Forsyth courthouse contacts, while NC DMV questions route through the official NCDMV locator or statewide customer service.
Forsyth County Government
201 North Chestnut Street
Winston-Salem, NC 27101
336-703-2020
NC Public Staff
Telecom and utility complaints
Consumer.Services@psncuc.gov
1-866-380-9816
Winston-Salem School Phone Numbers
The main K-12 district is Winston-Salem/Forsyth County Schools. Its staff directory uses an Apptegy/Thrillshare structure with public fields including full name, title, department, email, phone number, avatar, and link fields. The district common number in captured directory records is 336-727-2816. Some API views show email addresses, while newer samples may hide email, so phone lookup and email visibility can differ by directory version.
Representative official school numbers from the research include Speas Elementary at 336-703-4135, Flat Rock Middle at 336-703-6762, Carver High at 336-727-2987, Parkland High at 336-771-4700, Mount Tabor High at 336-703-6700, Glenn High at 336-771-4500, North Forsyth High at 336-661-4880, Paisley Magnet at 336-703-4168, and Hanes Magnet at 336-703-4171. The research did not complete every school office number without scripting, so the safest use is the official directory plus these captured examples.
| Directory | Search Fields / Results | Official Access |
|---|---|---|
| WS/FCS staff | Full name, title, department, email, phone number, avatar, link field | WS/FCS staff directory |
| WSSU directory | Name/Department field, search mode radio buttons, result table | WSSU directory |
| UNCSA directory | Search by name, department, or phone number | UNCSA faculty and staff |
| Forsyth Tech directory | Name, department, or title search | Forsyth Tech staff directory |
The manifest image from the Forsyth County court contact directory appears in this page's phone-number image set because court phone numbers are another institution-specific directory, not a city directory.
That same directory-by-institution model applies to schools, universities, libraries, and courts across Winston-Salem.
Winston-Salem Utility Phone Numbers
Utility phone numbers should be sorted by emergency, outage, and customer service. CityLink handles many Winston-Salem/Forsyth County Utilities questions, but electric outages, gas leaks, and digging notifications go to different systems. A gas odor is not a billing call; Piedmont Natural Gas says evacuate and call 800-752-7504 or 911. NC 811 must be used before excavation.
| Utility | Emergency / Outage | Customer Service |
|---|---|---|
| Winston-Salem/Forsyth County Utilities | 911 for immediate danger | 311 or 336-727-8000; Utilities Administration 336-747-6862 |
| Duke Energy | 800-777-9898 / outage page | Duke Energy customer service |
| Piedmont Natural Gas | 800-752-7504 or 911 for gas leak | Piedmont Natural Gas customer service |
| Stormwater / drainage | 911 for immediate hazards | 336-727-2776 or CityLink |
| Solid Waste | n/a | 336-734-1566, CityLink, or Winston-Salem Collects app |
| Call Before You Dig | 811 or 800-632-4949 through NC 811 | |
Winston-Salem Health Phone Numbers
Forsyth County Health and Human Services is the main local government hub for health, social services, behavioral health, adult services, and economic services. Public Health is 336-703-3100, Social Services is 336-703-3800, Bridges to Hope is 336-776-3255, and Behavioral Health Services is 336-703-2600. Adult Protective Services is 336-703-3503, and 24/7 child protective services intake is 336-703-ABUSE or 336-703-2287.
The Forsyth County Health and Human Services page is the official local hub for public health, social services, Bridges to Hope, and behavioral health contacts.
That page should be used before guessing which HHS office handles benefits, adult services, child services, or public-health questions.
Major hospital switchboards matter for patient information, appointments, billing, and department routing. Atrium Health Wake Forest Baptist Medical Center uses 336-716-2011, with appointment line 888-716-WAKE or 888-716-9253 and Health On-Call nurse advice at 336-716-2255. Novant Health Forsyth Medical Center uses 336-718-5000, and its ER location number captured in the research is 336-718-2293. Life-threatening emergencies still go to 911.
The manifest image from Novant Health's contact center shows a major Winston-Salem health-system phone source.
Hospital contact centers are useful for routing, but emergency medical response should still start with 911 when time matters.
Winston-Salem Records Phone Numbers
Records and licensing phone numbers split across city, county, and state systems. City public records use Winston-Salem NextRequest, with CityLink as a general routing fallback. Building permits and inspections use BuildIT and 336-727-2624. The Forsyth County Register of Deeds handles land records, vital-record indexes and certificates, marriage licenses, assumed business names, and property fraud alerts at 336-703-2700.
Tax Administration uses 336-703-2300. Court records and certified arrest records go to the Forsyth County Clerk of Superior Court at 336-779-6300, not the city records portal. The city FAQ routes birth, death, marriage, criminal, court, divorce, real estate, property tax, well, septic, and permit questions to separate custodians. Some records are restricted by North Carolina law, including personnel details beyond statutory public fields, utility customer identifying information, police security procedures, and criminal investigation records beyond public items.
Official Winston-Salem Reverse Lookup
Reverse lookup should be treated as triage. If the number looks like a local government, school, hospital, court, or utility number, check the official directory first. A 336-727 or 336-773 number may be municipal, a 336-703 number may be county or school-related, a 336-716 number may be Atrium/Wake Forest Baptist, and a 336-758 number may be Wake Forest University, but spoofing and number portability make official confirmation essential.
- Copy the number, call time, voicemail, and any text content.
- Check the City of Winston-Salem, Forsyth County, school, court, hospital, or utility directory if the number looks official.
- Use NANPA reports to verify the area code or NPA-NXX assignment, not the caller's identity.
- Use FCC, FTC, NC DOJ, NCUC, or carrier complaint channels based on the issue.
- Call back only through an official number found on an official website.
Third-Party Reverse-Lookup Tools
Third-party reverse-lookup tools can provide leads, not proof. They may show a name, line type, carrier, spam reputation, or community label, but mobile numbers, VoIP lines, reassigned numbers, and spoofed caller ID can defeat simple lookup logic. These services are not government resources.
| Tool | Type | What It May Return | Caution |
|---|---|---|---|
| Whitepages Reverse Phone | Freemium third-party | Identity clues and some metadata | Full details may require payment. |
| NumLookup | Carrier/line lookup | Carrier and line-type clues | Outputs can be stale after porting. |
| Truecaller | Community caller ID | Name and spam status where available | Often app or account dependent. |
| RoboKiller | Spam lookup/app | Spam or scam context | Best for unwanted-call reputation. |
| YouMail Directory | Spam directory | Robocall and spam-number listings | Not an official identity source. |
Line Type and Carrier Clues
A Winston-Salem phone number can be landline, wireless, VoIP, toll-free, or virtual. Landline numbers historically tied more closely to the WINSTN SAL rate center. Wireless numbers move with subscribers. VoIP numbers can display a local 336 or 743 number while being used outside Winston-Salem. Toll-free numbers are not local even if the caller claims to represent a local office.
| Line Type | Typical Use | Lookup Caution |
|---|---|---|
| Historical landline | Older city, county, school, hospital, and institutional phone blocks | NPA-NXX may show original assignment, not current carrier. |
| Wireless | AT&T, Verizon, T-Mobile, US Cellular, and MVNOs | Mobile numbers can remain with the user after moves. |
| CLEC / VoIP | Bandwidth.com, Onvoy, Telnyx, Peerless Network in sample 743 rows | VoIP can be used from anywhere, and spoofing is possible. |
| Institutional PBX | City, county, Wake Forest, WSSU, UNCSA, hospitals | Direct inward dial patterns help, but official confirmation still matters. |
Report Winston-Salem Scam Calls
Scam and robocall reporting depends on what happened. Unwanted telemarketing and spoofing can go to the FCC Consumer Complaint Center and the FTC. Fraud or money loss can go to FTC ReportFraud and NC DOJ consumer protection. Unauthorized carrier transfers go to NC Public Staff and NCUC. Local threats, successful crimes, or urgent safety issues may involve WSPD at 336-773-7700 or 911 for immediate danger.
Winston-Salem Police warned in March 2022 about phone and internet scams using fake company or bank representatives and payment demands by Bitcoin or gift cards. The official advice was to capture the caller name, calling number or email, and file a police report. The same local pattern fits current state and federal warnings: behavior matters more than whether the caller ID displays a 336, 743, or toll-free number.
Note: Record the caller number, time, message, payment demand, and spoofing details before filing a complaint.
Community Phone Directories
Some Winston-Salem phone searches are not government searches. NC 211 is the community-service referral path for food, housing, health, utility assistance, and nonprofit services. Forsyth County Public Library uses 336-703-BOOK or 336-703-2665 for Central Library and publishes branch numbers for Carver School Road, Clemmons, Lewisville, Malloy/Jordan East Winston Heritage Center, Paddison Memorial, Reynolda Manor, Rural Hall, Southside, and Walkertown.
Major institution switchboards also function as local directories: Atrium Health Wake Forest Baptist Medical Center at 336-716-2011, Novant Health Forsyth Medical Center at 336-718-5000, Wake Forest University at 336-758-5000, Forsyth County Government at 336-703-2020, and the City of Winston-Salem through 311 or 336-727-8000. Use those main lines when a department directory is unclear or when an online search returns stale information.